Front Office Overview + Insurance Coordinator Course

The Training Your Dental Front Office Team Needs to Thrive

Empower your dental front office team with comprehensive, fully-online training tailored to enhance their skills and efficiency. Our course is designed to help your staff succeed in key roles such as Scheduling Coordinator, Treatment Coordinator, and Insurance Coordinator.

Investing in their professional development ensures your practice delivers exceptional patient experiences while improving workflow and productivity. Start building a stronger, more capable front office team today!

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Front Office Overview + Insurance Coordiantor Course Description

Elevate your front office team’s capabilities with our specialized courses in Insurance Coordination, Scheduling Coordination, and Treatment Coordination. These comprehensive programs provide essential skills to streamline office operations, improve patient experiences, and enhance practice efficiency.

The Insurance Coordinator course covers managing insurance plans, accounts receivable and payable, insurance verification, and dental software setup. The Scheduling Coordinator course focuses on optimizing appointment management and ensuring seamless patient flow. The Treatment Coordinator course trains your team to effectively communicate treatment plans, handle financial discussions, and improve case acceptance rates.

Through practical tutorials and real-world examples, your dental front office team will gain the expertise to optimize workflows, maintain accuracy, and deliver outstanding service. Participants earn certificates of completion, reflecting their readiness to drive success in your dynamic dental practice.

COURSE FORMAT

The dental front office roles + insurance coordinator course features:

Downloadable Workbooks to follow along with the course material.
Video Lectures ranging from 1 minute to 30 minutes long.
Quizzes after each video to help you retain the information.
Resource Materials to keep your team sharp and successful.
Certificate of Completion to prove they completed the training.
Additional Coaching and resources for an additional cost.
Online Course Access at any time with your personal login and password.
Each team member will create an individual login and password.

COURSE DURATION

Expected time commitment: 20-25 hours.
Most people finish the course in as little as 2 weeks!
This is a self-paced course and your team can access their content at any time!

COURSE HIGHLIGHTS

All Information from the Front Office Overview Course
Insurance Basics
Dental Code Mastery
Insurance Verification
Accounts Receivable and Payable
Claim Accuracy and Follow-Up
Understanding Financial Structures
Addressing Limitations and Exclusions

. . . and more!

Front Office Overview + Insurance Coordinator Course Sections

Your dental front office team will thrive in their roles and advance their careers with our comprehensive online dental course.

A laptop screen shows a receptionist interacting with a patient, illustrating skills learned in dental office courses.

Front Office Overview

All of the content from the Front Office Overview Course is included in the Front Office Overview + Insurance Coordinator Course.
Includes: Basic Overview, Scheduling Coordination, Treatment Coordination, Software Training, and Dental Terminology.

Insurance Coordinator I

Insurance Basics: Comprehensive coverage of plans along with in-network and out-of-network dynamics.
Dental Code Mastery: Detailed exploration of dental codes.
Plan Structuring: Insights into benefits.
Insurance Verification: Step-by-step guidance for gathering and validating patient insurance details.
Accounts Receivable and Payable: Best practices for maintaining financial health in a dental office.
Claim Accuracy and Follow-Up: Techniques to prevent and resolve claim discrepancies and ensure timely payments.
Interactive Resources: Exercises and examples to reinforce learning and improve operational efficiency.

An insurance coordinator assists a patient at the front desk, showcasing skills from dental office courses.

Insurance Coordinator II

Deep Dive into Insurance Plans: Comprehensive exploration of deductibles, co-insurance, and yearly maximums.
Understanding Financial Structures: Coverage of usual and customary rates and maximum allowable fees.
Advanced Coverage Details: Examination of diagnostic, preventive, basic, and major coverage specifics.
Insurance Verification and Software Setup: Strategies for accurately setting up and managing insurance data in dental software.
Accounts Receivable Management: Best practices for tracking, categorizing, and resolving patient and insurance AR.
Addressing Limitations and Exclusions: Strategies for managing waiting periods, downgrades, and missing tooth clauses.

Continued Resources

Your workbooks come with additional resources to keep your front office team successful in their role.
Access continued support. Utilize the depth of the DCA network to improve your dental office experience.

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COURSE PRICING

Front Office Overview + Insurance Coordinator

$2,499

+ $19/m after 30 days | $99/additional team member

All Content from Front Office Overview Course
Insurance Verification
Accounts Receivable
Accounts Payable
Categories of Dental Coverage
Dental Plan Basics
Creating Claims
. . . and more!

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Invest In Your Dental Front Ofifce Team

Empower your dental practice with our Front Office Overview + Insurance Coordinator course, designed to enhance the skills of your front office team and maximize practice efficiency. This comprehensive training ensures your staff masters critical front office roles, including the highest-paid position of Insurance/Billing Coordinator.

By equipping your team with certifications in front office reception and insurance coordination, you demonstrate your commitment to excellence and create a workforce that is professional, skilled, and proactive. Investing in this training will improve your office operations, boost patient satisfaction, and position your practice for growth in the recession-proof dental industry. Don’t wait—strengthen your team and your practice today!